FAQs

CAN HPL WIGS HAIR BE COLOURED OR DYED?

Yes. All our hair can be coloured and lightened. We advise you to seek professional help when coloring your hair extensions, as you can over process your hair extensions if you don’t have the correct knowledge.

 

 

HOW LONG DOES HPL WIGS LAST FOR?

Wigs can last from 1week - 24months depending on how you take care of the unit, with proper maintenance wigs can last 6 - 18months and even longer if you’re not wearing it everyday. 

Frontal/ full lace wigs have a shorter lifespan than closure units as most people tend to sleep in their frontal units,  which can cause wear and tear over long periods of time. We suggest giving your a wig a break once in a while, constant use of one unit can and will shorten its lifespan (Imagine wearing the same lace top over and over again?)  Ideally, it would best to have more than one wig to alternate between them every few weeks/months.

 

 

HOW DO LOOK AFTER MY WIG?

We suggest that you shampoo your extensions every two weeks using a moisturising no sulfate mild shampoo. In between those two weeks, you should only co- wash and deep condition your hair. Conditioning your extensions will ensure that your hair stays luscious and beautiful. ALWAYS use heat protectant when heat styling and invest in a good serum for added shine. Following these simple steps, can result in your extensions lasting up to a full year or more.

 

 

DO YOU OFFER CUSTOM COLOURING?

Yes please see our additional services/online booking page 

 

 

CAN I RETURN OR EXCHANGE MY HPL WIG?

No. Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on any HPL wigs. Please be sure to choose the correct lengths, texture, colour and provide accurate measurements before checking out with your order.

 

 

HOW LONG DOES SHIPPING & HANDLING TAKE?

Once your order is placed and confirmed, you will receive a confirmation email. All orders take 8-10 days to process BEFORE it is shipped out. Standard shipping can take 3-5 business days, Express shipping takes 1-3days - depending on where you are located. Please note that ALL WIG UNITS take approx 10 business days to ship.

 

 

HOW MANY HAIR BUNDLES ARE IN HPL WIGS?

2.5 Bundles are used for our standard wigs, you can upgrade to 3 bundles upon request.


 

WHAT IS A CUSTOMISED HAIRLINE?

A REALISTIC customised  HAIRLINE created by our hair specialist to make your unit look as natural and real as possible.  

 

HOW DO I CHOOSE MY LACE COLOUR?

We create our units using two different lace colours, Light brown and Transparent. Transparent lace can be used on all skin tones as its the perfect base to be tinted to any skin colour or worn without tint for people with fair skin tones. Light brown is for anyone with a darker skin tone with too can be tinted to fit your needs. 

You can apply foundation powder to both units to make them fit your exact skin tone.

 

 

CAN I SEW MY WIG ON TO BRAIDS? CAN I GLUE IT ON? CAN I WEAR IT GLUELESS?

YES  YES & YES! You can sew our units on, use adhesive or just wear them glueless with the elastic band method.

 

 

WHAT IS DENSITY?

The density is the amount of thickness that you wish your full lace unit to have by adding more density we also add more hair all over into your unit to create a thicker look!

For the most natural looking wig we suggest a 130% density for 235 grams of hair ( 2 bundles double drawn) . If you want a thicker and more voluminous full lace wig we also propose you 150% density : 275 g ( 2.5 double drawn bundles) 180% density: 335 g ( 3 double drawn bundles) 200% density: 385 g ( 3.5 double drawn bundles).

 

#613 PLATINUM BLONDE HAIR HIGH MAINTENANCE - ALL OUR COLOURED HAIR IS DYED WITH 613 HAIR?  

Yes, Anytime you bleach hair to #613 Platinum Blonde that hair will be fragile and easier to break off due to the hair bonds being broken. Platinum Blonde Hair will require daily hydrating of Argan Oil and Washed Weekly with some Hydrating Shampoo and Conditioner. 

 

WHAT TYPE OF HAIR CARE PRODUCTS SHOULD I USE?


 Treat this hair like your own hair. Use good quality no sulfate shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your virgin hair once per week, but avoid using oil or heavy styling products.



 

Check our Aftercare tips page for more help on how to look after your hair